Support

How can we help?

The quick answers are below. For anything else, mail us.

support@going-dutch.com

Questions, problems, or something that does not work as it should.

How do I sign in?

With your mobile number. We send you a text message with a code; enter it in the app and you are in. There is no password to remember.

No code? Check that the number is right, wait a minute and ask for a new one.

Can I answer a plan without an account?

Yes. Open the link you were sent and answer in your browser — no app and no account needed. If you have the app, the link opens there.

How do I delete my account?

In the app, go to Profile → Delete Account.

While money is still open in a Splitter, deleting is refused: settle up first so nobody is left owing or owed. After deletion your name is anonymised on the plans you shared with others, so their plans stay intact.

Can’t get into the app any more? Mail support@going-dutch.com and we will help.

I am a venue or organiser

Everything for partners — and the partner login — is on For partners.